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At Hyundai of Mandan, our philosophy is based on five areas that we believe are critical to business success. These five areas include:
Our philosophy holds that all areas are of equal importance. However, in any planning or decision making, Guest Enthusiasm will always carry the most weight.
We believe these basic values bring success to our business, and the personal lives of our employees.
We believe that all decisions are to be made with integrity. Leadership is setting good examples to others to follow, expecting as much from yourself as from others.
We believe we are responsible to satisfy the needs of our guests for all products and services. Individual accountability for our own performance and for the quality of our products will demonstrate to our guests we are enthusiastic about them, and we really care.
We believe there is no place for mediocrity and half-hearted efforts. We accept personal responsibility for overcoming obstacles and being the very best. We actively choose to excel in every aspect of our personal and professional lives.
Close mutual support of one another is a fundamental tenet of ours. We value open communication and encourage new ideas, realizing that teamwork produces a better employee work environment and enthusiastic guests and suppliers.
We have nothing of greater value than our people. We respect the uniqueness of every individual and believe that such an attitude will build a team of confident, creative members possessing a high degree of initiative, self respect and self discipline.
We believe in not accepting the status quo, in constant improvement and in the value of ongoing education in any form. We believe in providing opportunity for personal, professional and organizational growth within our company.
We give willingly to and are actively involved in the support of our communities because they provide us our success.
We’ve listened to you and know what people don’t like about traditional dealerships. Which is why we do things differently. We believe price should be based off of integrity, not negotiation. That’s why we offer our Best Price (just one price) upfront on every single vehicle on our lot and online, so you don’t have to work for it.
Our non-commissioned sales staff will guide you into making a wise choice in a no-pressure environment. In fact, they’re paid on how satisfied you are, not how much you spend on a vehicle.
You’ll know what your vehicle is worth before you start to shop. It’s based on the current value of your vehicle, and doesn’t depend on the one you want to buy. We’ll pay you that for your vehicle, even if you decide not to buy ours.
Having many vehicle options for you is the standard we set to achieve. Various levels of reconditioning are performed on each vehicle according to its need, and that information is always accessible to you! We’re inventory experts – that’s why we stock the right type of vehicles, at the right time, at the best value for your money.
Sure, we service and sell cars. But first, we take care of people – and we know you are busier than ever before. That’s why our highly-trained service team is here to help you with full maintenance and repairs on all makes and models when you need them – even on Saturdays.
Seat hurt your back? Not quite fit in the garage? If you’re not satisfied, we’re not satisfied. That’s why we offer a 7-day money back guarantee as well as a 30-day exchange on most pre-owned vehicles. Which means that all you have to do is bring it back in the same condition it was in when purchased and get a full refund or money towards your exchange.*